Frequently Asked Questions
Jet Aeration Do's and Don'ts
Thinks To Do
- Know the location of your control panel and check periodically for alarm conditions.
- Keep a record of pumping, inspections, and maintenance.
- Practice water conservation to reduce the amount of water going into the Jet system.
- Learn the location of your Jet system and avoid constructing patios, decks, and paved surfaces over your system.
- Divert roof drains and surface water away from your Jet system.
- Keep sump pump water and house footing drains away from the Jet system.
- Reduce heavy water usage periods by separating dish washing and laundry from shower time.
- Use dryer sheets in the dryer in place of liquid fabric softeners in the wash cycle.
- Use detergents without phosphates (i.e., Seventh Generation Free & Clear, Method 3x Concentrate, Arm & Hammer, Era, Oxydol).
Avoid These Items
Do not put any of the following items in your Jet system. They will cause serious damage to the plant’s biological process and equipment.
- Plastic, sanitary products, scouring pads, condoms, mop strings, “disposable” diapers, towels, lint, rags, etc. These items will collect in your plant and require more frequent pumping.
- Paints, paint thinner, chemicals, grease, solvents and sanitizer. These kill the good bacteria in your plant.
- Water softener backwash.
- Heavy plumbing cleaners and toilet tank tablets that will kill off the good bacteria in your plant.
- Don’t use concentrated detergents, that contain phosphates, or liquid fabric softeners.
- Anti-bacterial soaps can kill off the beneficial bacteria in your system.
- Antibiotics and chemotherapy can affect the performance of residential treatment plants.
Visit Jet Inc. FAQ for more information about your Jet system.
My alarm is going off. What should I do?
If your aerator alarm is on in your control panel, try hitting the red reset button to see if the aerator starts running again. Don’t use the reset button more than one or two times because multiple starts could damage your aerator. If your alarm sounds again after hitting the reset button, call Stiger Precast immediately.

Visit Jet Inc. FAQ for more information about your Jet system.
When should I pump out my Jet wastewater treatment system?
We recommend that your tank is air cleaned every year and air cleaned and pumped every three years. However, just like a septic tank, the frequency of pump-outs depends on the amount you use your Jet system. Make sure you contact your Jet service provider before scheduling a pump-out; your tank should be serviced before pumping to avoid damaging the BATA® media.
Visit Jet Inc. FAQ for more information about your Jet system.
What is that black plastic material in my Jet tank?
The black plastic material in your Jet system is the BAT® media pack. Jet BAT® media is essential to the treatment capabilities of your system. Special precautions should be taken when servicing and pumping your Jet system to avoid damaging this media and the performance of your system. Do not attempt to clean or remove the media packs. Damaged packs are expensive to repair or replace.

Visit Jet Inc. FAQ for more information about your Jet system.
Should I turn off my aerator when I go on vacation?
If you are leaving for a week or two on vacation, we suggest that you leave your aerator running while you are away. Although there is no waste to treat, our studies have shown that your tank will digest any available solids during an idle period, in effect cleaning your tank while you are away.
Visit Jet Inc. FAQ for more information about your Jet system.